Description:

Clune Tech is a world-leading provider of international taxation, finance, and fulfilment services to clients in over 100 countries ranging from blue-chip financial service companies to individual investors & cross-border workers.

Sprintax, part of Clune Tech, is a web-based tax return preparation software that provides a number of tax related services to non-residents in the United States. We help thousands of international visitors such as students, scholars, teachers, trainees, researchers, work and travel participants and other foreign individuals that are temporary in the United States each year with the preparation of their tax returns.

About the role:

The Ad Operations Manager owns the day-to-day execution quality of our paid campaigns. You’ll traffic, QA, and optimize ads across Google, Meta, LinkedIn, Bing and more, ensuring accurate tracking, clean naming/UTMs, and reliable delivery. Partnering with Account Managers and Country Leads, you’ll pace budgets, hit market targets (tCPL, ROAS, lead volume), and turn performance data into clear actions. You’ll also maintain playbooks, troubleshoot platform issues, and mentor junior specialists so we launch fast, learn quickly, and scale what works.

Responsibilities:

Ownership:

End-to-end trafficking & QA of digital ad campaigns across Google, Meta (Facebook/Instagram), LinkedIn, Bing, etc.
Platform administration: pixels/tags, conversions, UTMs, naming conventions.
Budget pacing and performance tracking for assigned markets/channels.
Reporting cadence (weekly/monthly/quarterly) with actionable insights.
Stakeholder coordination with Account Managers and Country (Tax) Managers.
Playbooks & standards for campaign setup, QA, and troubleshooting; mentor juniors.

Main responsibilities:

Set up, launch, and optimize campaigns (keywords/audiences, bids/budgets, exclusions, ad copy/creatives, extensions).
Run strict QA: trafficking checks, URL/UTM validation, conversion and event integrity, brand safety.
Diagnose and resolve delivery/tracking issues; collaborate with platforms and internal teams to fix discrepancies.
Conduct keyword and competitive research; recommend landing-page/on-page improvements with Content/WEB teams.
Hit market targets (tCPL, ROAS, lead volume); reallocate spend to highest-ROI campaigns.
Maintain dashboards; produce weekly, monthly, and quarterly performance reports with clear next actions.
Contribute ad copy/assets; A/B test creatives and landing pages; document learnings.
Mentor junior specialists; uphold SOPs, checklists, and error-rate standards.

Requirements:

Key competencies:

Bachelors Degree
Hands-on experience in performance marketing/ad operations within demand-gen organizations (B2B and/or B2C; multi-market).
Proficiency in Google Ads, Meta Ads, LinkedIn Ads (and/or Bing); strong grasp of account structure, bidding, audiences, negatives.
Solid tracking & analytics: GA4, tag/pixel setup (GTM or platform), UTM governance; confident in Excel/Sheets.
Detail-obsessed with QA; strong communication and stakeholder management.

Preferred competencies:

Experience with B2B and B2C SAAS campaigns along all the marketing funnel.
Experience with classic Search, PMax and AI Max, Demand Gen and combination of them; remarketing, and offline conversion imports.
Exposure to CRO/A-B testing, landing-page iteration, and collaboration with web teams.
BI/CRM familiarity (e.g., Looker/Power BI, HubSpot/Salesforce).
Basic automation (rules/scripts), and familiarity with server-side tracking.
Relevant certifications (Google Ads/Analytics, Meta).

Benefits:

What’s in it for you?

Flexible Working Policy with a combination of remote and office working*
Multisport Cards
22 Annual Leave Days for all employees plus additional days with length of service
Lifework days: ½ day each quarter to get your life work done
Flex hours where you can work your 40 hours across 4.5 days
Additional Health Insurance including dental and vision care
Team Buildings & Parties
Life Insurance
Refer a Friend Bonus
Discounts across various stores, theatres, restaurants
Employee CSR Programme, CluneTech Cares, with one paid Volunteer Day per year
CluneTech Life – corporate wellness program
Monthly Food Vouchers
Company Paid Trainings & Learning Accounts
#OneTeam Awards and Annual Employee of the Year Awards
Milestone Recognition Program
Free Sports: Football, Tennis, Volleyball
Employee Assistance Program
Meeting Free Days – a specific no meeting day where we encourage no meetings so you (and your team) can focus on getting things done!

Are you ready to join our new team and help people from all over the world?

If our job offer is what you are looking for, please apply today — we want to hear from you! If you have a friend or two who may be a good fit for the position, please refer them.

Thank you for taking the time to review and apply for our job. We will review all applications and invite for an interview all candidates we find to be a fit for the position.

When applying for the position, you voluntarily submit your personal data and we will process it for the following purposes: selection of candidates for this position; selection of candidates for future positions occurring within the next 6 months, unless you explicitly state your disagreement; connecting with candidates in connection with the objectives of labor market selection and research; signing an employment or other type of contract. Personal data provided for these purposes will be retained for up to 6 months. You have the right to request the deletion, correction or blocking of personal data if the processing does not meet the requirements of the current legislation or exceeds the stated objectives.